Contact information
We answer every message ourselves, usually within one business day. Whether you need help choosing between two devices before ordering or want to know where a parcel is, here is how to reach NATALIA ZOFIA TYBURSKA.
NATALIA ZOFIA TYBURSKA
- Email: support@spauldingdevenny.shop
- Telephone: +48 831 462 507
- Address: Stary Rynek 25, 82-300 Elbląg, Poland
- Support hours: Monday to Friday, 9:00 am to 5:00 pm (Central European Time)
Order enquiries
Please include your order number. If a device arrived damaged or is not what you ordered, attach photographs of the device, its seals and the packaging within 48 hours of delivery so that we can resolve it quickly.
Technical questions
Before you buy, we can confirm charging standards, connection types, compatibility with your phone or laptop, and whether a battery can be taken on a plane under the current cabin rules. After you buy, we can walk you through pairing, charging and resetting a device, and we will tell you honestly when a fault needs a replacement instead.
Warranty and repairs
Send the order number and a short description of the fault, with a photograph or a short video where the fault is intermittent. We will tell you within one business day whether the case is handled as a return, a replacement or a repair.
Wholesale and press
For stockist, wholesale or press enquiries, contact us with a short outline of what you need and we will route it to the right person.